Privacy Policy

EmberOps Inc. (“EmberOps”, “we”, “us”) is committed to protecting the personal information of the people who visit our website at ember-ops.com. This policy explains what we collect, why we collect it, and how we handle it – in plain language.

What we collect

When you fill out a form on our website (such as a free consultation request or newsletter signup), we collect:

• Your name
• Your email address
• Your phone number

We only collect information you voluntarily provide. We do not collect sensitive personal information.

Why we collect it

We use your information to:

• Respond to your inquiry or consultation request
• Send you content you’ve opted into (such as our newsletter)
• Follow up on conversations you’ve initiated with us

We do not sell, rent, or trade your personal information to third parties.

How we store and protect it

Your information is stored securely in our CRM system. We take reasonable technical and organizational measures to protect it from unauthorized access, loss, or misuse.

How long we keep it

We retain your information for as long as necessary to fulfill the purpose it was collected for, or as required by law. If you’d like your information removed, contact us and we’ll take care of it promptly.

Your rights

Under Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

• Access the personal information we hold about you
• Request corrections if anything is inaccurate
• Withdraw your consent and request deletion at any time

To exercise any of these rights, contact us at privacy@ember-ops.com.

Contact

EmberOps Inc.
Ontario, Canada
privacy@ember-ops.com